Privacy Policy

Glovi - The Global Vita ("we", "our", or "us") is owned and operated by Glovi Healthcare Private Limited (CIN: U46497MP2026PTC085859, Udyam Registration No.: UDYAM-MP-10-0178720), having its registered office at TE-008, 10th Floor, Bansal One, E-2 Sector, Huzur, Bhopal - 462016, Madhya Pradesh, India. The website, the "Glovi" brand and the underlying SaaS software are owned by Glovi Healthcare Private Limited, which holds Drug License No. 20/4451/27/2021 and 21/4452/27/2021 granted by the Controller, Food and Drug Administration, Department of Public Health and Medical Education, Government of Madhya Pradesh. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Service"), in compliance with the Information Technology Act, 2000, IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable Indian data protection laws.

1. Information We Collect

Personal Information

When you register or use our Service, we may collect:

Name, email address, and phone number
Shipping and billing address
Order history and transaction details
Account credentials (passwords are encrypted)
Profile information you choose to provide

Automatically Collected Information

Device type, operating system, and browser information
IP address and approximate location
Usage data (pages visited, features used, time spent)
Cookies and similar tracking technologies

2. How We Use Your Information

To process and fulfill your orders
To create and manage your account
To send order confirmations and status updates
To provide customer support
To personalize your experience and show relevant products
To send promotional communications (with your consent)
To improve our Service and develop new features
To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your data with:

Service Providers: Payment processors, shipping partners, and cloud hosting services that help us operate
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures including:

Encrypted data transmission (HTTPS/SSL)
Secure password hashing (bcrypt)
Regular security audits
Access controls and authentication

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

5. Your Rights

You have the right to:

Access, update, or delete your personal information
Opt out of promotional communications
Request a copy of your data
Withdraw consent at any time
Lodge a complaint with a supervisory authority

6. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings.

7. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

8. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect information from children. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@theglobalvita.com
Phone: +91-9111222655
Entity: Glovi Healthcare Private Limited (Operating as Glovi - The Global Vita)
CIN: U46497MP2026PTC085859
Udyam Registration No.: UDYAM-MP-10-0178720
Address: TE-008, 10th Floor, Bansal One, E-2 Sector, Huzur, Bhopal - 462016, Madhya Pradesh, India
Drug License: 20/4451/27/2021 and 21/4452/27/2021